Assistance for the functioning, the configuration or the use of software
Thanks to the partnership with the Centre de formation Fierbourg, OPEQ offers a new service of technical support to help you in case of problems with the use of your new computer.
Call 1 877 617-6737, option 2 for English, than option 3 and 3.
To know more about this project, you can visit the following website:
opeq.fierbourg.com
The opening calendar of the center follows the school calendar.
Monday to Friday from 8 AM to 11 AM and from 12 PM to 3 PM
Service is not available on these days
September 2024
From the 2nd to the 20th and 20 September
October 2024
14 and 25 October
November 2024
11 and 22 November
December 2024
From the 23rd to the 31st of December
January 2025
From the 1st to the 10th, 31 January
February 2025
10 and 21 February
March 2025
From the 3rd to the 10th of March
April 2025
4, 18 and 21 April
May 2025
1 and 19 May
June 2025
From the 6th to the 30th of June
July and August 2025
Closed for summer break
returning next September
To have with you when you call
Before you call, you will need the material number of your computer. You will find it on the sticker located on your machine. Here is an example:
Download the Chrome Remote Desktop extension
This extension allows us to connect remotely to your computer securely over the Internet.
Note: OPEQ is not responsible for any loss of data resulting from a remote connection by one of our technicians.
Download the extension
