OPEQ Computer Technical Support – We Are Here to Help
Need OPEQ computer technical support? Our OPEQ computer technical support service, offered in partnership with Centre de formation Fierbourg, connects you with qualified technicians who can assist you remotely for any issue related to the operation, configuration, or use of software on your computer. Call 1 877 617-6737, option 2 (English), then 3, then 3.
A SUPPORT SERVICE OFFERED IN PARTNERSHIP WITH FIERBOURG
OPEQ has partnered with Centre de formation Fierbourg to offer you a dedicated IT support service. Qualified technicians can assist you remotely for any issue related to the operation, configuration, or use of software on your computer.
To reach the service: call 1 877 617-6737, option 2 (English), then 3, then 3.
For more information about this service, visit opeq.fierbourg.com
WHAT OUR SUPPORT COVERS
Our OPEQ computer technical support service can help you with: software installation and configuration, internet connectivity issues, Windows updates, printer setup, email configuration, and general performance issues.
HOURS OF OPERATION
The service follows Fierbourg’s school calendar.
Monday to Friday, from 8 a.m. to 3 p.m., except during the following breaks: 9:30 a.m. to 9:45 a.m., 11:10 a.m. to 12:00 p.m., and 1:30 p.m. to 1:45 p.m.
To view upcoming closure dates, consult the calendar directly at opeq.fierbourg.com, which is always up to date.
BEFORE YOU CALL
Have your computer’s equipment number on hand. You will find it on the sticker affixed to your device.
REMOTE ASSISTANCE
For certain interventions, our technicians can connect to your computer remotely in a secure manner. Simply download the Chrome Remote Desktop extension before your call. Our OPEQ computer technical support team can connect to your device remotely in a secure manner
Please note that this connection is only established with your explicit consent. We recommend saving your important files before any remote intervention.
Still have questions? Visit our Help Center or browse our FAQ for answers to the most common issues.
